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Should I/we arrive early?

NO! Please arrive sharply on time for your appointment. DO NOT arrive early to your appointment. The door will be locked. Your appoint time is your arrival time. Please arrive 5 minutes early MAXIMUM. We can not permit anyone to enter prior to that time as we will be seeing off the outgoing group and resetting the room for you, both of which entail many implicit clues and spoilers that would negatively impact your experience.

Is it scary? Is it like the movie ‘Saw’?

NO! Escape rooms are generally NOT scary. There are some excellent escape rooms in Victoria that have adopted a horror theme as their particular niche, but that is an attribute of that particular company, and is NOT a reflection of escape rooms in general. The vast majority of escape rooms do not try to scare you. If you had to compare to a movie, our escape rooms would be more like “The Da Vinci Code,” and nothing at all like “Saw”!

Are your rooms claustrophobic?


Absolutely not! Here is a spoiler-free sneak peek at The Missing Professor room, with wide open and spacious windows. Our rooms are roughly 22′ x 12′ and are air conditioned. They comfortably fit up to 12 people, though for public games we usually stick with a group limit of 10.

Are your rooms Air Conditioned?

Yes! Many escape rooms tend to get extremely stuffy. Our rooms are large, spacious and air conditioned!

Can we drop in without an appointment?

No. We are by appointment only. In order to insure that our guests receive the necessary preparation and attention we do not currently allow drop-ins or walk-ins. If you show up unannounced the door will be locked and/or the gates will be closed. We open only for groups with an appointment. Reservations may be made online a minimum of 12 hours in advance. Custom private games may potentially be arranged with shorter notice, space and staff permitting. To enquire about a short-notice custom game send a text message (not voice) to 250-891-3027.

Do you give hints?

Yes. The number of hints available is based on group size and will determine the “difficulty rating” if your group wins.

How do difficulty ratings work?

Groups are allowed a certain number of hints based on their group size. The more hints you use, the lower your difficulty rating.

6-10 Players: 1 hint = hard, 2 hints = medium, 3 hints = casual.
5 Players: 1-2 hints = hard, 3 hints = medium, 4 hints = casual.
4 Players: 1-3 hints = hard, 4 hints = medium.
2-3 Players: 1-4 hints = hard.

Can kids play?

Yes! Escape rooms are great for kids from school-age (7ish) up. Young kids need to be able to focus sustained attention for one hour, so parents/guardians will need to judge if each child will enjoy the experience. In general, if an individual child enjoys activities such as puzzles, reading or other intellectual pursuits then they may well out-shine the adults! However some of the puzzles will be very difficult for young kids and our staff are not babysitters. For these reasons we require that at least one adult must play in all rooms.

What group size is best?

Our rooms are designed to accommodate anywhere from 4-10 players, though groups as small as 2 and as large as 14 are possible in a private room. Many people express different preferences for different group sizes. Large vs. small groups each have their benefits and drawbacks. Small groups allow for easier communication and more engagement with all the facets of the room, but are extremely challenging for lack of brute searching capacity and diversity of mind perspectives for problem solving. Large groups bring more perspectives to problem solving and “many hands make light work” of searching tasks, but suffer from challenges of communication and “the right hand not knowing what the left hand is doing.” A 6-player group is a balanced size if all players are contributing equally. 10-player groups are going to perform better *IF* the group is good at communicating or has a capable leader who can keep tabs on the various problems needing to be solved. Both sizes are viable with the right mix of skills among the players.